1. Introduction
This Cookie Policy explains how BuhoPilot ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website or use our applications (the "Service"). It should be read together with our Privacy Policy.
Where required by applicable law, including the ePrivacy Directive as implemented in EU Member States, we obtain your consent before placing non-essential cookies on your device. You may manage your preferences at any time as described below.
3. Categories of Cookies We Use
Strictly necessary cookies
These cookies are essential for the operation of the Service. They enable core functionality such as authentication, security, load balancing, and fraud prevention. They do not require consent under applicable law, but you may block them through your browser settings at the cost of impaired functionality.
Functional cookies
These cookies remember choices you make, such as language or interface preferences, to provide a more personalised experience.
Analytics cookies
These cookies help us understand how visitors interact with the Service, including pages viewed, features used, and general usage patterns. They are placed only if you choose Accept all in the cookie notice. If you are signed in and have chosen Accept all, we may associate usage with your account (for example email) so we can understand how the product is used. If you choose Essentials only, we do not load this SDK and we do not place these cookies.
Marketing cookies
Where deployed, marketing cookies may be used to measure the effectiveness of campaigns or deliver relevant content. They are included only if you choose Accept all. They are not used if you choose Essentials only.
4. Purposes of Use
We use cookies and similar technologies for the following purposes:
- To authenticate users and maintain secure sessions.
- To protect the Service against abuse and unauthorised access.
- To remember your preferences and improve user experience.
- To analyse traffic and usage in order to maintain and improve the Service.
- To measure the performance of communications and features, where applicable.
5. Third-Party Cookies
If you choose Accept all, cookies and similar storage may be placed by PostHog, our product analytics provider (EU instance), including for pageviews, product events, and session replay. Payment is handled on Stripe-hosted pages; Stripe may set its own cookies there. These providers process data in accordance with their own privacy policies and our contractual arrangements, including data processing terms where required by the GDPR.
6. Your Choices and Consent
When you first visit the Service, you are presented with a cookie notice with two choices. Accept all allows product analytics (PostHog, including session replay) and marketing cookies when we use them. Essentials only keeps cookies needed for the session and security of the Service — no PostHog and no marketing. Analytics cookies and our analytics SDK are not loaded until you choose Accept all. If you choose Essentials only, we do not place analytics or marketing cookies and we clear leftover analytics cookies from your browser. You may change your preference by clearing cookies in your browser and revisiting the Service, or by contacting us as set out below.
Most browsers allow you to refuse or delete cookies through settings. Please note that disabling cookies may affect the availability or functionality of certain features. Strictly necessary cookies cannot be disabled through our cookie notice without preventing use of the Service.
7. Retention
Session cookies expire when you close your browser. Persistent cookies remain for the period specified at the time they are set, or until you delete them. Retention periods vary by cookie category and are limited to what is necessary for the relevant purpose.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
9. Contact
For questions about our use of cookies or to exercise your data protection rights, please contact privacy@buhopilot.com. For further information on how we process personal data, please see our Privacy Policy.