Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and BuhoPilot ("Company", "we", "us", or "our") governing your access to and use of our website, applications, and related services (collectively, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service. If you are accepting these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

BuhoPilot provides an online platform offering tools for resume creation and optimisation, job description analysis, application tracking, company and role management, and related career support features, including optional premium functionality. The Service may evolve over time; we may add, modify, or discontinue features with reasonable notice where practicable.

The Service is provided for lawful personal or internal business use in connection with a genuine job search or career development. It does not constitute employment, recruitment, legal, or professional career counselling.

You must be at least sixteen (16) years of age and capable of forming a binding contract under applicable law to use the Service. You agree to provide accurate, current, and complete registration information and to maintain the security of your account credentials.

You are responsible for all activity occurring under your account. You must notify us promptly of any unauthorised access or security breach. We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

Free and paid plans

Certain features are available without charge; others require a paid subscription ("Premium"). Plan features, limits, and pricing are displayed within the Service and may change upon notice in accordance with applicable consumer protection law.

Payment and renewal

Paid subscriptions are billed in advance through our designated payment provider. By subscribing, you authorise recurring charges at the then-current rate until you cancel. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.

Cancellation

You may cancel auto-renewal through the billing portal in your account or as otherwise indicated in the Service. Cancellation of renewal takes effect at the end of the current billing period unless otherwise stated.

Nature of the Service

Premium is an ongoing digital service provided on a continuous basis during the subscription term (resume analysis and tailoring, company and application tracking, interview tools, and related features). It is not a one-off supply of digital content on a tangible medium.

Right of withdrawal (EEA and UK consumers)

If you are a consumer habitually resident in the EEA or the United Kingdom, you have fourteen (14) days from the date of the subscription contract to withdraw, except where mandatory law provides a longer period. Using Premium features during that period does not by itself extinguish the right of withdrawal.

By completing checkout and accessing Premium features, you request that we start providing the Service immediately. If you then withdraw within the statutory period, we may charge a proportionate amount for the Service actually provided up to the time we receive your withdrawal notice, as permitted by Article 14(3) of Directive 2011/83/EU and equivalent national rules. The unused remainder of the billing period will be refunded. To withdraw, email legal@buhopilot.com. This is without prejudice to any stronger mandatory rights.

After the withdrawal period, refunds are not required except where mandatory law provides otherwise.

Taxes

Fees are stated exclusive of applicable taxes unless otherwise indicated. You are responsible for any taxes, duties, or governmental charges associated with your purchase, other than taxes based on our net income.

You agree not to misuse the Service. Without limitation, you shall not:

• Use the Service in violation of any applicable law, regulation, or third-party rights.
• Upload content that is unlawful, defamatory, infringing, deceptive, or harmful.
• Attempt to gain unauthorised access to the Service, other accounts, or underlying systems.
• Reverse engineer, scrape, or extract data from the Service except as expressly permitted.
• Use automated means to access the Service in a manner that imposes an unreasonable load or circumvents usage limits.
• Misrepresent your identity, qualifications, or authorship of materials submitted to employers or third parties.
• Resell, sublicense, or commercially exploit the Service except as expressly authorised in writing.

We may investigate violations and cooperate with law enforcement or regulatory authorities as required. We reserve the right to remove content and suspend or terminate access for conduct that we reasonably believe violates these Terms or poses risk to the Service or others.

"User Content" means any information, text, files, or other materials you submit, upload, or generate through the Service. You retain ownership of your User Content, subject to the licence granted below.

You grant the Company a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, adapt, and display User Content solely as necessary to operate, maintain, improve, and provide the Service to you, and to comply with law. This licence terminates when User Content is deleted from our active systems, subject to reasonable backup and legal retention periods.

You represent and warrant that you have all rights necessary to provide User Content and that its use through the Service does not infringe any third-party rights.

The Service, including its software, design, branding, documentation, and underlying technology, is owned by the Company or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no licence or other rights are conferred.

You may not copy, modify, distribute, or create derivative works of the Service or any part thereof without our prior written consent, except as permitted by mandatory law.

The Service may generate suggestions, analyses, or draft content using automated and AI-assisted technologies. Such outputs are provided for informational and assistive purposes only. They may be incomplete, inaccurate, or unsuitable for your particular circumstances.

You are solely responsible for reviewing, editing, and approving any content before use, including submission to employers or third parties. The Company does not guarantee that outputs will achieve any particular outcome, including interview selection or employment.

The Service may integrate with or link to third-party websites, applications, or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

To the fullest extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits warranties or rights that cannot be excluded or limited under applicable law, including mandatory consumer rights within the European Union.

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of the Service.

Our aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (€100), except where liability cannot be limited under mandatory law.

The foregoing limitations apply whether liability is asserted in contract, tort, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Service, or your violation of these Terms or applicable law, except to the extent caused by our wilful misconduct or gross negligence.

You may stop using the Service and close your account at any time through available account settings or by contacting us. We may suspend or terminate your access immediately if you materially breach these Terms, if required by law, or if continued provision poses security or legal risk.

Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination shall survive, including Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. If you are a consumer habitually resident in the European Union, you benefit from any mandatory provisions of the law of your country of residence, and nothing in these Terms affects those rights.

The courts of Spain shall have exclusive jurisdiction over disputes arising from these Terms, subject to any mandatory jurisdiction rules applicable to consumers under EU or national law. You may also use the European Commission Online Dispute Resolution platform where applicable.

• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, constitute the entire agreement regarding the Service.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• Waiver. Failure to enforce any provision shall not constitute a waiver of that or any other provision.
• Assignment. You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delay or failure due to circumstances beyond our reasonable control.
• Language. These Terms are drafted in English. Translated versions, if provided, are for convenience; the English version prevails to the extent permitted by law.

For questions regarding these Terms, please contact legal@buhopilot.com.